/* ===== حماية المستهلك — UAE Consumer Complaints Platform ===== */
:root{
  --blue:#a97d1e;      /* gold (readable on white) */
  --blue-dark:#8a6416; /* deep gold */
  --blue-2:#d4a53f;    /* bright gold accent */
  --gold-a:#c8962b;
  --gold-b:#e0b04a;
  --navy:#2a2418;   /* warm dark charcoal (pairs with gold, no blue) */
  --sky:#f5ecd6;       /* cream tint */
  --sky-2:#fbf7ee;     /* light cream */
  --green:#0f9d58;
  --ink:#152238;
  --muted:#5a6b82;
  --line:#e4eaf2;
  --white:#ffffff;
  --err:#d13438;
  --shadow:0 8px 30px rgba(10,37,64,.08);
  --shadow-lg:0 20px 50px rgba(10,37,64,.14);
  --radius:16px;
  --wrap:1180px;
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth;overflow-x:hidden}
body{
  font-family:"Cairo","Tajawal","Segoe UI",Tahoma,system-ui,-apple-system,sans-serif;
  color:var(--ink);background:var(--white);line-height:1.8;overflow-x:hidden;max-width:100%;
  -webkit-font-smoothing:antialiased;
}
img{max-width:100%;display:block}
a{color:inherit;text-decoration:none}
.wrap{max-width:var(--wrap);margin:0 auto;padding:0 22px}
section{padding:72px 0}
h1,h2,h3{line-height:1.3;color:var(--navy);font-weight:800}
h2.section-title{font-size:clamp(25px,3.6vw,36px);margin-bottom:12px;text-align:center}
.section-lead{max-width:660px;margin:0 auto 44px;text-align:center;color:var(--muted);font-size:17px}
.eyebrow{color:var(--blue);font-weight:800;letter-spacing:.5px;font-size:14px;text-align:center;margin-bottom:10px}

/* ---------- Buttons ---------- */
.btn{
  display:inline-flex;align-items:center;gap:9px;justify-content:center;
  padding:15px 30px;border-radius:12px;font-weight:800;font-size:17px;
  cursor:pointer;border:0;transition:.2s;font-family:inherit;max-width:100%;
}
.btn-primary{background:linear-gradient(135deg,var(--gold-a),var(--gold-b));color:#fff;box-shadow:0 8px 22px rgba(200,150,43,.35)}
.btn-primary:hover{filter:brightness(1.05);transform:translateY(-2px);box-shadow:0 12px 28px rgba(200,150,43,.45)}
.btn-white{background:#fff;color:var(--blue-dark)}
.btn-white:hover{transform:translateY(-2px);box-shadow:var(--shadow)}
.btn-ghost{background:transparent;border:1.5px solid var(--line);color:var(--navy)}
.btn-ghost:hover{border-color:var(--blue);color:var(--blue)}
.btn-block{width:100%}
.btn-lg{padding:17px 40px;font-size:18px}

/* ---------- Header ---------- */
.site-header{position:sticky;top:0;z-index:50;background:rgba(255,255,255,.97);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}
.nav{display:flex;align-items:center;justify-content:space-between;height:72px;gap:14px}
.brand{display:flex;flex-direction:column;line-height:1.15;font-weight:900;color:var(--navy);white-space:nowrap}
.brand .b1{font-size:21px;color:var(--blue)}
.brand .b2{font-size:11px;color:var(--muted);font-weight:600;letter-spacing:.3px}
.nav-links{display:flex;align-items:center;gap:24px;list-style:none}
.nav-links a{font-weight:700;color:var(--ink);font-size:15.5px;transition:.15s;white-space:nowrap}
.nav-links a:hover,.nav-links a.active{color:var(--blue)}
.nav-cta{display:flex;align-items:center;gap:12px}
.nav-cta .btn{padding:11px 20px;font-size:15px}
.menu-toggle{display:none;background:none;border:0;cursor:pointer;font-size:26px;color:var(--navy)}

/* ---------- Hero ---------- */
.hero{
  position:relative;display:flex;align-items:center;color:#fff;overflow:hidden;
  min-height:640px;padding:80px 0;
  background:linear-gradient(90deg,rgba(40,28,6,.92),rgba(78,56,12,.74) 46%,rgba(158,118,28,.42)),#2a1e06;
}
.hero::after{
  content:"";position:absolute;inset:0;z-index:0;opacity:.9;
  background:url('../img/hero-bg2.jpg') center/cover no-repeat;
  mix-blend-mode:overlay;
}
.hero .wrap{position:relative;z-index:2}
.hero-inner{max-width:720px}
.hero .badge{
  display:inline-flex;align-items:center;gap:8px;background:rgba(255,255,255,.14);
  border:1px solid rgba(255,255,255,.28);padding:8px 16px;border-radius:999px;
  font-size:14px;font-weight:700;margin-bottom:22px;
}
.hero h1{color:#fff;font-size:clamp(30px,5vw,54px);font-weight:900;letter-spacing:-.5px;margin-bottom:18px}
.hero h1 .hl{color:#e6c15f}
.hero p.lead{font-size:clamp(16px,2.1vw,20px);color:#d5e2f2;max-width:600px;margin-bottom:32px}
.hero-actions{display:flex;gap:14px;flex-wrap:wrap}
.hero-badges{display:flex;gap:22px;margin-top:36px;flex-wrap:wrap}
.hero-badges .hb{display:flex;align-items:center;gap:9px;font-size:14.5px;color:#e4edf8}
.hero-badges .hb .ic{color:#7ee0a8;font-weight:900;font-size:17px}

/* ---------- Trust strip ---------- */
.trust-strip{background:var(--navy);color:#cfe0f5}
.trust-strip .wrap{display:flex;justify-content:space-between;gap:22px;flex-wrap:wrap;padding-top:20px;padding-bottom:20px}
.trust-strip .item{display:flex;align-items:center;gap:11px;font-size:15px;font-weight:600}
.trust-strip .item .ic{width:38px;height:38px;border-radius:10px;background:rgba(255,255,255,.10);display:grid;place-items:center;font-size:19px;flex:none}

/* ---------- Stats ---------- */
.stats{background:var(--sky-2)}
.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:22px}
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px 20px;text-align:center;box-shadow:var(--shadow)}
.stat b{display:block;font-size:clamp(28px,4vw,40px);color:var(--blue);font-weight:900;line-height:1.1}
.stat span{color:var(--muted);font-size:15px;font-weight:600}

/* ---------- Steps ---------- */
.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:24px}
.step{position:relative;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:34px 26px;box-shadow:var(--shadow);transition:.2s}
.step:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg)}
.step .num{width:52px;height:52px;border-radius:14px;display:grid;place-items:center;font-size:22px;font-weight:900;color:#fff;background:var(--blue);margin-bottom:16px}
.step h3{font-size:20px;margin-bottom:8px}
.step p{color:var(--muted);font-size:15.5px}

/* ---------- Why us ---------- */
.alt{background:var(--sky-2)}
.features{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
.feature{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px 26px;transition:.2s}
.feature:hover{border-color:#c9dcfb;box-shadow:var(--shadow)}
.feature .ico{font-size:26px;width:58px;height:58px;border-radius:14px;display:grid;place-items:center;background:var(--sky);color:var(--blue);margin-bottom:16px}
.feature h3{font-size:19px;margin-bottom:8px}
.feature p{color:var(--muted);font-size:15px}

/* ---------- FAQ ---------- */
.faq-list{max-width:820px;margin:0 auto}
.faq-item{background:#fff;border:1px solid var(--line);border-radius:14px;margin-bottom:14px;overflow:hidden}
.faq-q{width:100%;text-align:right;background:none;border:0;padding:20px 24px;font-family:inherit;font-size:17px;font-weight:700;color:var(--navy);cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:14px}
.faq-q .chev{color:var(--blue);font-size:22px;transition:.2s;flex:none}
.faq-item.open .chev{transform:rotate(45deg)}
.faq-a{max-height:0;overflow:hidden;transition:max-height .25s ease;color:var(--muted);font-size:15.5px}
.faq-a > div{padding:0 24px 20px}

/* ---------- CTA band ---------- */
.cta-band{background:linear-gradient(120deg,var(--blue-dark),var(--blue));color:#fff;text-align:center}
.cta-band h2{color:#fff;font-size:clamp(24px,4vw,36px);margin-bottom:12px}
.cta-band p{color:#d9e6fb;max-width:600px;margin:0 auto 26px;font-size:18px}

/* ---------- Page header ---------- */
.page-head{background:linear-gradient(120deg,var(--navy),var(--blue-dark));color:#fff;padding:56px 0;text-align:center}
.page-head h1{color:#fff;font-size:clamp(27px,4.4vw,42px)}
.page-head p{color:#c7d7ec;margin-top:10px;font-size:18px}
.breadcrumb{color:#9fb7d6;font-size:14px;margin-top:14px}
.breadcrumb a:hover{color:#fff}

/* ---------- Form ---------- */
.form-layout{display:grid;grid-template-columns:1.35fr .75fr;gap:32px;align-items:start}
.form-card{background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);padding:36px}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.field{margin-bottom:18px}
.field.full{grid-column:1/-1}
.field label{display:block;font-weight:700;margin-bottom:7px;color:var(--navy);font-size:15px}
.field label .req{color:var(--err)}
.field input,.field textarea,.field select{
  width:100%;padding:13px 15px;border:1.5px solid var(--line);border-radius:11px;
  font-family:inherit;font-size:16px;color:var(--ink);background:#fbfcfe;transition:.15s;
}
.field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:var(--blue);background:#fff;box-shadow:0 0 0 4px rgba(200,150,43,.15)}
.field textarea{resize:vertical;min-height:150px}
.field .hint{font-size:13px;color:var(--muted);margin-top:6px}
.field .err-msg{font-size:13px;color:var(--err);margin-top:6px;font-weight:600}
.radio-row{display:flex;gap:12px;flex-wrap:wrap}
.radio-chip{flex:1;min-width:130px;position:relative}
.radio-chip input{position:absolute;opacity:0}
.radio-chip label{display:block;text-align:center;padding:12px;border:1.5px solid var(--line);border-radius:11px;cursor:pointer;font-weight:700;color:var(--muted);background:#fbfcfe;margin:0}
.radio-chip input:checked + label{border-color:var(--blue);color:var(--blue);background:var(--sky)}
.hp{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.form-note{font-size:13.5px;color:var(--muted);margin-top:16px;text-align:center}
.alert{padding:14px 18px;border-radius:11px;margin-bottom:22px;font-weight:600}
.alert-err{background:#fdecec;color:var(--err);border:1px solid #f5cccc}
.aside-card{background:var(--navy);color:#fff;border-radius:18px;padding:30px;box-shadow:var(--shadow);position:sticky;top:90px}
.aside-card h3{color:#fff;font-size:19px;margin-bottom:16px}
.aside-list{list-style:none}
.aside-list li{display:flex;gap:11px;padding:10px 0;border-bottom:1px solid rgba(255,255,255,.12);color:#d5e2f2;font-size:14.5px}
.aside-list li:last-child{border:0}
.aside-list .ck{color:#7ee0a8;font-weight:900;flex:none}

/* ---------- Prose (legal) ---------- */
.prose{max-width:830px;margin:0 auto}
.prose h2{font-size:23px;margin:32px 0 12px}
.prose h3{font-size:18px;margin:22px 0 8px;color:var(--blue-dark)}
.prose p,.prose li{color:#38485a;font-size:16px;margin-bottom:11px}
.prose ul,.prose ol{padding-inline-start:24px;margin-bottom:11px}
.prose .updated{color:var(--muted);font-size:14px;margin-bottom:22px}
.prose a{color:var(--blue)}

/* ---------- Contact ---------- */
.contact-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:22px;max-width:760px;margin:0 auto}
.contact-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px;text-align:center;box-shadow:var(--shadow)}
.contact-card .ico{font-size:28px;width:60px;height:60px;border-radius:14px;background:var(--sky);color:var(--blue);display:grid;place-items:center;margin:0 auto 14px}
.contact-card h3{font-size:18px;margin-bottom:6px}
.contact-card p,.contact-card a{color:var(--muted);font-size:15px}
.contact-card a:hover{color:var(--blue)}

/* ---------- Footer ---------- */
.site-footer{background:var(--navy);color:#b8cbe4;padding:54px 0 22px;font-size:15px}
.footer-grid{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr;gap:32px;margin-bottom:32px}
.site-footer .brand{margin-bottom:14px}
.site-footer .brand .b1{color:#fff}
.footer-about p{color:#93aacb;max-width:330px;font-size:14.5px}
.footer-col h4{color:#fff;font-size:16px;margin-bottom:14px}
.footer-col ul{list-style:none}
.footer-col li{margin-bottom:9px}
.footer-col a:hover{color:#fff}
.disclaimer{background:rgba(0,0,0,.20);border-radius:10px;padding:14px 18px;color:#93aacb;font-size:13px;margin-top:18px;line-height:1.7}
.footer-bottom{border-top:1px solid rgba(255,255,255,.12);padding-top:20px;margin-top:20px;display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;color:#7d97b8;font-size:13.5px}

/* ---------- Cookie banner ---------- */
.cookie{position:fixed;inset-inline:16px;bottom:16px;z-index:80;background:#fff;border:1px solid var(--line);box-shadow:var(--shadow-lg);border-radius:14px;padding:16px 20px;display:flex;gap:16px;align-items:center;justify-content:space-between;flex-wrap:wrap;max-width:760px;margin:0 auto}
.cookie p{font-size:14px;color:var(--muted);margin:0;flex:1;min-width:240px}
.cookie a{color:var(--blue)}

/* ---------- Responsive ---------- */
@media(max-width:960px){
  .stats-grid{grid-template-columns:repeat(2,1fr)}
  .steps,.features{grid-template-columns:1fr}
  .form-layout{grid-template-columns:1fr}
  .aside-card{position:static}
  .footer-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:640px){
  section{padding:52px 0}
  .form-grid{grid-template-columns:1fr}
  .contact-grid{grid-template-columns:1fr}
  .footer-grid{grid-template-columns:1fr}
  .form-card{padding:24px}
  .nav-links{
    position:absolute;top:72px;inset-inline:0;background:#fff;flex-direction:column;align-items:flex-start;
    padding:12px 22px;gap:2px;border-bottom:1px solid var(--line);box-shadow:var(--shadow);display:none;
  }
  .nav-links.open{display:flex}
  .nav-links a{padding:12px 0;width:100%;border-bottom:1px solid var(--line)}
  .menu-toggle{display:block}
  .nav-cta .btn-primary{display:none}
  .hero{min-height:auto;padding:56px 0}
  .trust-strip .wrap{flex-direction:column;gap:14px}
}